All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates (United States)
Shipping charges are calculated and displayed at checkout based on the options below:
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| USPS Priority | 2 to 6 business days | FREE |
| USPS Express | 1 to 3 business days | $20.00 |
In-Store Pickup
You may opt for free local pickup at our Mongoose Junction store in St. John by selecting “Pickup in Store” at checkout. Orders will be ready for pickup within 24 hours. Please bring your receipt or confirmation email when you arrive to collect your order.
International Shipping
We offer international shipping to most countries. Rates are calculated at checkout based on your location:
| Region | Shipping Option | Price |
|---|---|---|
| Canada | International Shipping | $15.00 |
| Rest of World | International Shipping (0lb–20lb) | $45.00 |
Note: Your order may be subject to import duties and taxes (including VAT) once it reaches your destination country. Vibe Collection is not responsible for these charges, and they are your responsibility as the customer.
Order Status
Once your order has shipped, you’ll receive an email notification with a tracking number. Please allow 48 hours for tracking information to become available.
If you haven’t received your order within 10 days of the shipping confirmation email, contact us at help@vibejewelry.com with your name and order number, and we’ll assist you.