All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates (United States)
Shipping charges are calculated and displayed at checkout based on the options below:
|
Service |
Delivery estimate |
Price |
|---|---|---|
|
USPS Priority
Items under $800
|
2–6 business days |
FREE on orders over $148
$12.00 on orders under $148
|
|
USPS Express
Items under $800
|
1–3 business days | $20.00 |
|
DHL Express
Items over $800*
|
2–6 business days Ships Thursdays |
$60.00 + 15% duty
See below for details
|
* Items over $800 ship via DHL due to federal customs rules. See the import fee section below for details.
Shipping & Import Fees for Items Over $800
We want to be upfront with the not-so-fun stuff.
The U.S. Virgin Islands are considered outside the U.S. customs territory, so individual items over $800 ship via DHL and are subject to tariffs under recent federal policy changes.
All duties and fees are charged at checkout — no surprise costs upon delivery. This includes:
|
Fee |
Amount |
|---|---|
|
Import duty
|
15% of item price |
|
DHL shipping & processing
|
$60.00 per item |
Items under $800 are not subject to these fees. Whenever possible, we split shipments and use USPS to help keep costs down for you.
As a small business in the U.S. Virgin Islands, our shipping options are limited. Despite ongoing efforts from local leadership to secure relief for U.S. Territories, these tariffs continue to affect us. We're committed to minimizing the impact on you and keeping everything as transparent as possible.
In-Store Pickup
Free local pickup is available at our Mongoose Junction store in St. John. Select "Pickup in Store" at checkout — orders will be ready within 24 hours. Please bring your receipt or confirmation email when you arrive.
International Shipping
We offer international shipping to most countries. Rates are calculated at checkout based on your location:
|
Region |
Shipping option |
Price |
|---|---|---|
|
Canada
|
International Shipping | $30.00 |
|
Rest of World
|
International Shipping (0lb–20lb) | $45.00 |
Note: Vibe Jewelry is not responsible for import duties or taxes (including VAT) that may be charged once your order arrives in your country. International customers outside the U.S. should check their local customs policies before ordering.
Order Status
Once your order ships, you'll receive an email with a tracking number. Please allow 48 hours for tracking information to update.
If you haven't received your order within 10 days of your shipping confirmation, contact us at help@vibejewelry.com with your name and order number and we'll take care of you.
